Shipping & Returns
We're based in Canada
All items are shipped from Canada and prices are listed in Canadian dollars.
Once an order is placed, we'll have it in the mail within 1-3 business days, unless otherwise stated. Please add 1-3 days to the shipping estimates below to account for processing and packaging time.
Shipping within Canada? That's great! We send our parcels via Canada Post with a tracking number. Orders typically arrive within 5-10 business days. Please allow for some additional time if you're placing an order during the holiday season.
For orders heading to the US, we send our parcels via Canada Post with a tracking number. Orders typically arrive within 7-14 business days. Additional duties and taxes may be charged by the destination country and are paid by the customer. Please allow for some additional time if you're placing an order during the holiday season.
Shipping outside of Canada and the US
Unfortunately, shipping outside of Canada and the US costs more than we'd like it to. If you're interested in placing an order to a destination outside of North America, send us an email and we'll get you a quote.
Orders placed by December 11 for US destinations and December 15 for destinations in Canada have the best chance of being delivered in time for Christmas. These dates are based on recommendations by Canada Post and we can't guarantee delivery times.
We want you to love what you buy, but sometimes the universe has a different plan. Return parcels must be mailed within 7 days of delivery and the tracking number emailed to us. Lost packages will not be refunded. All postage and duties are to be paid by the customer. Only items in their original condition will be accepted and their purchase price reimbursed in store credit only, minus shipping, duties and handling fees. If you'd like to make a return, send us an email and we'll help you get started.